Your account is restricted or suspended because of a Terms of Service violation. When this happens, you might not be able to log in, earn rewards and/or redeem rewards.


If you believe this is an error, please contact us and provide any information that will help us to re-evaluate the restriction or suspension.



Common restriction or suspension reasons


  • Fraud, dishonesty or abuse of Zest's services.
  • Use of anonymous IP services such as VPN, proxy and Tor or any other software that can hide your real IP address or geographic location to earn rewards.
  • Not 18 years old and above.
  • Do not reside and/or is not a resident of any of the supported countries.
  • Created multiple accounts.