Your account is restricted or suspended because of a Terms of Service violation. When this happens, you might not be able to log in, earn rewards and/or redeem rewards.
If you believe this is an error, please contact us and provide any information that will help us to re-evaluate the restriction or suspension.
Common restriction or suspension reasons
- Fraud, dishonesty or abuse of Zest's services.
- Use of anonymous IP services such as VPN, proxy and Tor or any other software that can hide your real IP address or geographic location to earn rewards.
- Not 18 years old and above.
- Do not reside and/or is not a resident of any of the supported countries.
- Created multiple accounts.