Protect your account with an extra layer of security using two-factor authentication (2FA). 2FA prevents unauthorised access and usage of your account.


Enable 2FA


  1. Go to Account (icon on top right corner) > Settings > Security.
  2. Click Two-factor authentication.
  3. Install: Download and install Google Authenticator from the App Store or Google Play.
  4. Scan: Open Google Authenticator and tap + > Scan a QR code > scan the QR code displayed on Zest. Backup the secret key (16 character string) in a safe place. In the event you lose access to your existing device, the secret key can be used to restore 2FA on a new device.
  5. Enable: Enter the 6-digit code generated by Google Authenticator.
  6. Click Enable 2FA.
  7. 2FA is now enabled on your account.



Disable 2FA


If you lose access to your 2FA device or changing to a new device but do not have a backup of the secret key, you will need to follow these steps to disable 2FA on your account.


  1. Log in.
  2. When prompted for the 6-digit code, click Disable.
  3. A confirmation email will be sent to your email address.
  4. Open the email and click Confirm disable 2FA. Please note that the link is valid only for 1 hour.
  5. 2FA has been disabled on your account. As part of our security policy, your account will be locked and any new login attempts will be disabled for 48 hours after disabling.



Restore 2FA


If you lose access to your 2FA device or changing to a new device but have a backup of the secret key, you will need to follow these steps to restore 2FA on another device.


  1. Install: Download and install Google Authenticator from the App Store or Google Play.
  2. Enter: Open Google Authenticator and tap + > Enter a setup key > Enter the details below:
    • Code name: Zest
    • Your key: Enter the secret key (16 character string).
    • Type of key: Time based
  3. Click Add.
  4. 2FA has been setup on your device. Use the newly generated 6-digit codes to log in.