Pending: Redemption is pending your confirmation. Open the redemption confirmation email to confirm redemption.


Processing: Redemption has been confirmed and will be processed within 72 hours.


Completed: Redemption has been processed and added/sent to the respective destination.


Cancelled: Redemption has been manually or automatically cancelled.


On hold: Redemption is on hold due to a Terms of Service violation. Please contact us and provide any information that will help us to re-evaluate.